Terms & Conditions


These general conditions of sale regulate the purchase of products and services online from the Internet web site WWW.LB9BRAND.COM, an outlet of LB9 Brand Srl with registered office in Salita Levaggi 8A 16043 Chiavari, GE C.F/P.IVA 02470480993 – REA: GE-488560

Acceptance of the general conditions of sale

  • The contract between LB9 Brand Online Store and the customer is understood to be entered into on also partial acceptance of the order by LB9 Brand Online Store.
  • The contract between LB9 Brand Online Store and the customer is construed according to the laws of Italy and shall be governed by said laws.
  • Said acceptance is understood to be tacit, unless the customer is informed otherwise by any means.
  • When placing an order in the various ways specified, the customer declares he/she has read all the indications provided during the purchasing procedure, and to fully accept the general conditions and terms of payment.
    If the customer is a consumer (in other words a natural person purchasing the goods for their own personal use and not for business), at the end of the online purchasing procedure they can print or save an electronic copy and in any case keep these general conditions of sale for reference, as provided for by Italian Legislative Decree 206/2005 concerning the sale of products online.
  • The customer has no right to claim damages or compensation, and no contractual responsibility or responsibility outside the terms of a contract for direct or indirect injury to persons and/or damage to property caused by the even partial non-acceptance of the order or if the same is not filled, even partially.


  • The Customer can only order the products in the www.lb9brand.com electronic catalogue at the time the order is made as seen online on the web site www.lb9brand.com and described in the relevant specifications.
  • All the prices indicated in the various price lists are VAT included.
  • LB9 Brand Online Store cannot provide any guarantee (explicit or implicit) on the accuracy, completeness and reliability of the product information and in general on the content of the web site.
  • The product descriptions and the various images of the same are merely indicative, and may contain involuntary errors.
  • Any decisions that may be taken on the basis of information obtained from this web site will be taken in full decision-making autonomy at your own risk and peril.
  • The information provided by LB9 Brand Online Store is purely for the purpose of disclosure, and can therefore in no way be considered the recommendation of a doctor (i.e a subject qualified to practice said profession), or in specific cases, of other health workers (dentists, nurses, chemists, physiotherapists, etc.).
  • Correct reception of the order will be confirmed by LB9 Brand Online Store in an e-mail sent to the e-mail address entered by the customer.
  • This e-mail is an automatic response sent by the system and cannot as such be considered acceptance of the order, but merely confirmation of receipt.
  • The message contains all the data entered by the customer who should check the same is correct and inform the seller as soon as possible of any corrections.
  • If the order is not accepted, LB9 Brand Online Store will inform the Customer as soon as possible.